WS-6-POE

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jrejre
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WS-6-POE

Fri May 06, 2016 4:58 pm

Hi, I just updated a new switch of several and this one hung exactly half way during the firmware update. Is there anyway to do a recovery without the console port? There are no lights on the port and I can't IP in. Could be a case of very early mortality. I have done it with the bigger switches with the console port, but not sure on this little guy. Thanks for the assistance, John

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sirhc
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Re: WS-6-POE

Fri May 06, 2016 5:03 pm

Sorry no, there is no recovery procedure for the WS-6-MINI as it does not have a console port.

You're going to have to RMA it and if all that is wrong with it is it needs recovery there is no charge.
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