WS-24-400A - NEW - CANT CHANGE DEFAULT IP'S

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aatherton
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WS-24-400A - NEW - CANT CHANGE DEFAULT IP'S

Thu Aug 18, 2016 6:41 am

Chris - I purchased two new WS-24-400A
from Neobits - both of them will not allow me to change the IP information. I upgraded the firmware when I first received them. It goes back to the default IP every time. I contacted Neobits immediately the first day I received them and have been back and forth with them for a couple weeks. They will not do anything even though I spent $1000 and tell me that I have to contact you or the Netonix team through this forum. I need my switches fixed or replaced. I bought these for an Air Fiber upgrade which is on hold till I can get this issue resolved. This is the first time I have purchased from Neobits and am not impressed. This is the first time I have purchased Netonix switches per the recommendation of a colleague. I hope this is a fluke. In any case I need this resolved ASAP!

Thanks Aaron

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sirhc
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Re: WS-24-400A - NEW - CANT CHANGE DEFAULT IP'S

Thu Aug 18, 2016 8:18 am

Go to the Device/Configuration Tab and disable Revert Timer
Image


Maybe read these posts:
viewtopic.php?f=17&t=1467&p=10848&hilit=Revert#p10848

viewtopic.php?f=6&t=1904&p=14135&hilit=Revert#p14135

viewtopic.php?f=17&t=1709&p=12825&hilit=Revert#p12825

viewtopic.php?f=17&t=1512&p=11191&hilit=Revert#p11189


You can also search the forums for more information on the Revert Timer
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