PoE Not turning off

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Dawizman
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PoE Not turning off

Mon Jan 09, 2017 7:44 pm

I have a WS-12-250-DC in a remote location that is not turning the PoE off on one of the ports. Conencted to the port is a Hikvision network camera. I am trying to power cycle the camera, but it doesn't want to turn off power on that port (port 11). I have not yet rebooted the switch (and have to plan a midnight outage before I can do so). Any ideas on what I can do besides a reboot? I attached a picture of the Ports and Status Pages.

POE_Status.PNG

POE.PNG


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sirhc
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Re: PoE Not turning off

Mon Jan 09, 2017 7:57 pm

Not really, things to try:

Software reboot - WARM RELOAD
Power Cycle - COLD BOOT

If no joy then something failed or is damaged and needs repaired via rma
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