RMA Request: WS-12-250-AC stuck in reboot loop

[anvilcom]

We've had a replacement switch in stock for a year or more. Went to use it to replace a suspect production switch, same model - WS-12-250-AC. After about 4 days, the switch got stuck in a reboot loop. Put the old suspect switch back into production and brought the replacement switch back to the office. Hooked it up to just my workstation and powered it up. After about 20 minutes, the reboot loop started. Unit would be accessible after reboot, then after about 17 seconds of access, the loop would start again.

I believe it's the dreaded power supply issues discussed in these forums multiple times. Look's like I need an RMA.

Model: WS-12-250-AC
Mfg Date: 11/15/2016
Shipped FW: v1.4.2 Rev F.
Current FW: v1.5.0
Power Supply S/N: 04931607220110000812
Motherboard S/N: 148365-0053

I also have in replacement stock a WS-8-150-AC US from around the same time period. Do I need to RMA this one as well?

Model: WS-8-150-AC US
Mfg Date: 08/09/2016
Shipped FW: v1.4.2 Rev F.
Power Supply S/N: 06391604230101000457
Motherboard S/N: 147812-0677

[sirhc]

Submit and RMA request and then send back to us.

There is a link to the RMA thread located in the footer of our web site.

viewtopic.php?f=6&t=1259#p9343