WS-12-250-DC thinks it is a WS-12-250-AC

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Dawizman
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WS-12-250-DC thinks it is a WS-12-250-AC

Sun Apr 05, 2020 1:23 pm

The title pretty much sums up my issue. Just installed a new WS-12-250-DC, and it is showing up in the GUI, and Netonix manager as an AC. Upgraded to 1.5.5 with no change.

Any ideas?

dump switch.png

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Stephen
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Re: WS-12-250-DC thinks it is a WS-12-250-AC

Fri Apr 10, 2020 9:48 am

Yup, this means there was a corruption in the flash mem for the switch definition's.
It's actually not hard to fix though.
We need to setup a remote call at which point I will need to make a teamviewer session with a computer that can access the switch (either by ssh or by the rs232 console port) and I will need about 10 minutes to correct the issue.

Let me know what your schedule is so we can work out a time frame.

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Dawizman
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Re: WS-12-250-DC thinks it is a WS-12-250-AC

Fri May 08, 2020 2:12 pm

Thanks again for the help Stephen.

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Stephen
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Re: WS-12-250-DC thinks it is a WS-12-250-AC

Fri May 08, 2020 2:19 pm

You're welcome Dawizman, glad it's working for you now.

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