Checking on RMA 20200098

[jschalle]

Hi all,

I have been using the View RMA Option to check on my warranty repair. I have seen some posts about he impact of Covid19 potentially on some repairs etc. The Switch arrived at Netonix on 7/29 and the RMA status is "Processing". Is there a way to get an ETA on the Warranty Repair of my switch?

If there is a better way to check on this and I just missed finding it my apologies.

Thanks for your time.

[jschalle]

Hi all,

My Switch has been at Netonix for over 4 weeks with the same status? (Processing) Can someone at Netonix please provide an update for an ETA on the warranty repair?

If there is a better way to ask for the status update please just let me know.

Please and thanks