t.beesley@centracom.com wrote:After I updated the firmware the switch has stayed online for 6 hours now. I think the problem is solved. I will contact your RMA department to see if I can get a replacement switch. thanks for all of your input.
We do not "replace" switches we "repair" them.
If a unit fails or is defective we repair and return for free but if the unit is damaged or over a year old there is a fee plus return shipping.
For RMAs see link in web page footer for instructions.