Netonix-Manager not working

[macgyver]

Ok that worked. Thanks.

[jpaine619]

In the file /etc/ssl/openssl.cnf changing last line
from:

Code: Select all

CipherString = DEFAULT@SECLEVEL=2


to

Code: Select all

CipherString = DEFAULT@SECLEVEL=1


I did this on Debian 11 to get Netonix-manager to run (it would simply crash before I changed that line). But now it won't monitor anything. Every switch I add is monitored for a few seconds, then the little button changes from green to red and I get an email that says this:

Device 'Netonix-SpurWarehouse' (10.10.10.3) changed state to Offline: Error: write EPROTO 139903195748224:error:1425F102:SSL routines:ssl_choose_client_version:unsupported protocol:../ssl/statem/statem_lib.c:1957:


As of right now, I can't monitor anything.

[andreas]

OK i see the issue,

I'm going to have to do a bit more research to fix this issue but it is related to this version of Ubuntu.
I am able to run the manager on Ubuntu version 18.04.5 LTS if you can move back to that version, you should be OK.

ee_key_too_small is because your key is 1024 bit instead of 2048. I had the same issue on Debian Bullseye and I just generated a new private.key and certificate.pem in /opt/netonix-manager/ and the service started no problem.

[andreas]

OK i see the issue,

I'm going to have to do a bit more research to fix this issue but it is related to this version of Ubuntu.
I am able to run the manager on Ubuntu version 18.04.5 LTS if you can move back to that version, you should be OK.

ee_key_too_small is because your key is 1024 bit instead of 2048. I had the same issue on Debian Bullseye and I just generated a new private.key and certificate.pem in /opt/netonix-manager/ and the service started no problem.

I lied, after doing that, Netonix Manager is running, but all switches show as down. Below is the error that's repeating in the crashlog.


js-bson: Failed to load c++ bson extension, using pure JS version
events.js:291
throw er; // Unhandled 'error' event
^
Error: listen EADDRINUSE: address already in use :::3443
at Server.setupListenHandle [as _listen2] (net.js:1310:16)
at listenInCluster (net.js:1358:12)
at Server.listen (net.js:1444:7)
at Object.<anonymous> (/opt/netonix-manager/app.js:920:116)
at Module._compile (internal/modules/cjs/loader.js:999:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
at Module.load (internal/modules/cjs/loader.js:863:32)
at Function.Module._load (internal/modules/cjs/loader.js:708:14)
at Function.executeUserEntryPoint [as runMain] (internal/modules/run_main.js:60:12)
at internal/main/run_main_module.js:17:47
Emitted 'error' event on Server instance at:
at emitErrorNT (net.js:1337:8)
at processTicksAndRejections (internal/process/task_queues.js:84:21) {
code: 'EADDRINUSE',
errno: 'EADDRINUSE',
syscall: 'listen',
address: '::',
port: 3443
}