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SNMP Issues

Posted: Thu Oct 15, 2015 4:40 pm
by Dawizman
I'm not sure what happened. We finally deployed out first WISP switch out in the field. Here in the shop SNMP was working fine. Now out in the field, I cannot get PRTG to connect to it. I've tried V1 & V2c with no success. We have no issues with SNMP on any other devices on our network. I'm not really sure where to start troubleshooting here. Any help is appreciated. Thanks!

Re: SNMP Issues

Posted: Tue Oct 20, 2015 12:46 am
by Dawizman
Just an update, the issue was resolved after rebooting our PRTG server. We've never seen this before though.

Re: SNMP Issues

Posted: Tue Oct 20, 2015 12:57 am
by sirhc
Dawizman wrote:Just an update, the issue was resolved after rebooting our PRTG server. We've never seen this before though.


Thanks for reporting back, so many people never do and leave us hanging and wondering! Sweeping

Re: SNMP Issues

Posted: Sun Oct 25, 2015 3:13 pm
by Dawizman
Well we deployed a second switch, and after a few days, both switches stopped responding to SNMP requests from our PRTG server. A restart of the PRTG probe server corrected this. We've yet to come across this issue before, and we have over 50 towers with each device being monitored by SNMP.

I see 1.3.5 is supposed to fix some other issues with SNMP. I'm wondering if this is one of the bugs that was already found. I'm not too sure where to begin looking though.