WS-8-250-AC switches cause each other to stop pinging

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
rgunderson
Member
 
Posts: 30
Joined: Tue Dec 30, 2014 1:43 am
Has thanked: 11 times
Been thanked: 3 times

WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 5:58 am

I have a strange issue when I access 2 my Netonix switches at the same time: they take turns dropping pings and the GUI shows the red banner "Attempting to reestablish communication with the device ...". So I thought I had a bridge loop somewhere but after turning off everything except the 2 switches tonight I have established there is no chance of a bridge loop. The only thing out of the ordinary that I noticed is that the MAC address of the switches are identical
THR.gif
THR.gif (118.22 KiB) Viewed 5467 times
WM.gif
WM.gif (118.14 KiB) Viewed 5467 times
. How does that happen and how can it be fixed?

User avatar
sirhc
Employee
Employee
 
Posts: 7415
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 9:41 am

Well that should not happen (Same MAC Address)

I can however fix that.

Please get the MAC addresses from the decals on the bottom of the 2 switches and PM them to me.

I may be a little slow responding today as I am working from home sic with a 101F fever.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
rgunderson
Member
 
Posts: 30
Joined: Tue Dec 30, 2014 1:43 am
Has thanked: 11 times
Been thanked: 3 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 3:00 pm

sirhc wrote:Well that should not happen (Same MAC Address)

I can however fix that.

Please get the MAC addresses from the decals on the bottom of the 2 switches and PM them to me.

I may be a little slow responding today as I am working from home sic with a 101F fever.


Chris, Sorry to hear your sick. This is NO RUSH! I'll get the information for you soon but I don't want to hear back from you until you're under 100F. In the meantime take care of yourself!

User avatar
lligetfa
Associate
Associate
 
Posts: 1191
Joined: Sun Aug 03, 2014 12:12 pm
Location: Fort Frances Ont. Canada
Has thanked: 307 times
Been thanked: 381 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 5:05 pm

rgunderson wrote:
sirhc wrote:I am working from home sic with a 101F fever.


Chris, Sorry to hear your sick.

Same here bud. Take care of yourself.

https://www.youtube.com/watch?v=iZZUY32iCzU

User avatar
Dave
Employee
Employee
 
Posts: 726
Joined: Tue Apr 08, 2014 6:28 pm
Has thanked: 1 time
Been thanked: 158 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 5:38 pm

What, are you guys crazy, until any of us have a fever of 104, get back to work & stop slacking.... :cheers:

User avatar
rgunderson
Member
 
Posts: 30
Joined: Tue Dec 30, 2014 1:43 am
Has thanked: 11 times
Been thanked: 3 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 11, 2015 8:48 pm

Ya, been there, done that, but then afterwards you wonder why you did it!

User avatar
rgunderson
Member
 
Posts: 30
Joined: Tue Dec 30, 2014 1:43 am
Has thanked: 11 times
Been thanked: 3 times

Re: WS-8-250-AC switches cause each other to stop pinging

Tue Nov 17, 2015 11:16 pm

sirhc wrote:Well that should not happen (Same MAC Address)

I can however fix that.

Please get the MAC addresses from the decals on the bottom of the 2 switches and PM them to me.

I may be a little slow responding today as I am working from home sic with a 101F fever.



Chris, I hope you're feeling better. I sent you a PM but it still sitting in my 'outbox'. :idea:

User avatar
sirhc
Employee
Employee
 
Posts: 7415
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: WS-8-250-AC switches cause each other to stop pinging

Tue Nov 17, 2015 11:49 pm

I reprogrammed the MAC to what it should be but I accidentally rebooted the switch because I just copied and pasted my script in I normally use on the bench and forgot to remove the reboot at the end. :willy:

I hope this was not in service? :oops:
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
rgunderson
Member
 
Posts: 30
Joined: Tue Dec 30, 2014 1:43 am
Has thanked: 11 times
Been thanked: 3 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 18, 2015 12:26 am

We're good. I had it isolated on the bench! Do I need to do anything?

User avatar
sirhc
Employee
Employee
 
Posts: 7415
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: WS-8-250-AC switches cause each other to stop pinging

Wed Nov 18, 2015 10:21 am

rgunderson wrote:We're good. I had it isolated on the bench! Do I need to do anything?


NO it should now have the right MAC?
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Next
Return to Hardware and software issues

Who is online

Users browsing this forum: Google [Bot] and 43 guests