Netonix Forums

My first switch arrived a few days ago. Very pleased, but pretty sure I have an issue with one port...

-Unifi AP plugged into port 5 = All okay.
-Cable test on empty port 6 = open, open,open, open, all 0ft
-Unifi moved from Port 5 to 6. Can no longer ping. Powers up okay, but is 'isolated'. Green 24V, 2.9W Tx data 0B Rx data 300kB
-Cable test on port 6 with Unifi in place ok,ok,short,short, all 1m.

MAC Address ec:13:b2:91:0b:88
IP Address 192.168.1.222
Firmware Version 1.3.9
Board Rev B

First I moved you post to a more appropriate place as you put your post in the RMA thread.

Please post up screen grabs of your config Tabs.

If you have Teamviewer version 11 I will be happy to Team View in and see what is up.

Have your computer connected to the switch in question.

Real noob question - how do I post an image? (other than pointing to a URl)
Teamview upgrading to V11 free version...

simon1 wrote:Real noob question - how do I post an image? (other than pointing to a URl)
Teamview upgrading to V11 free version...

Scroll down below input box where you are typing your message and click upload attachment then browse to file, then place cursor in edit box where you want picture then click insert

screenshots above, hopefully...

config

If you turn the POE off on port 6 and then try to connect to the switch with say your laptop do you get a link?

1G connectivity, no flow control, still 0 bytes Tx packets/data.

Different cable used

I am not sure I follow you

If you turn POE off on port 6 and plug your laptop in are you getting a 1G connection and can you communicate with your network?

laptop plugged in shows 1G as per screenshot, but *no* connection through that link. Had to enable wireles to grab the screenshot from device web page