Dead WS-8-150-AC, Ideas

DOWNLOAD THE LATEST FIRMWARE HERE
Post a reply
Necker
Member
 
Posts: 1
Joined: Fri Jan 22, 2016 1:11 am
Has thanked: 0 time
Been thanked: 0 time

Dead WS-8-150-AC, Ideas

Sat Jun 25, 2016 1:50 am

I have a WS-8-150-AC that has been running fine for 6-7 months. Its lives on a top shelf, running 5 ubnt cams, unifi ap, misc connections. It failed on me and I cant get anything to respond. Green power light is on but I get 0 lights. Tried reset button, 10sec, 15 sec, reboot holding for 10 on power up. No response. Any ideas before I rma the thing?

Neil
Top
User avatar
Dave
Employee
Employee
 
Posts: 726
Joined: Tue Apr 08, 2014 6:28 pm
Has thanked: 1 time
Been thanked: 158 times

Re: Dead WS-8-150-AC, Ideas

Sat Jun 25, 2016 9:01 am

neil

Can you hook up the serial console port?

Dave
Top
User avatar
sirhc
Employee
Employee
 
Posts: 7421
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1609 times
Been thanked: 1326 times

Re: Dead WS-8-150-AC, Ideas

Sat Jun 25, 2016 9:26 am

If your not getting any Ethernet lights I do not think the console will provide any information.

My guess is you will need to RMA it.
viewtopic.php?f=6&t=1259

My guess at what happened:
1) It failed which is covered under our limitted warranty for 1 year
2) It took surge damage which can be fixed with a new switch board
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Top
Post a reply
Return to Hardware and software issues

Who is online

Users browsing this forum: Bing [Bot] and 16 guests