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Web GUI not working
Posted: Fri Jul 22, 2016 10:43 am
by MichaelBrandl
We have recently uploaded a config file to a netonix switch, this config allows you to log in via SSH and via HTTPS however when you log in via HTTP/HTTPS it just shows a white screen.
Has anyone had this, any ideas?
Thanks
Mike
Re: Web GUI not working
Posted: Fri Jul 22, 2016 11:04 am
by Eric Stern
Try upgrading to 1.4.3rc3.
Re: Web GUI not working
Posted: Fri Jul 22, 2016 11:05 am
by sirhc
First what firmware are you running?
Are you manually modifying the config file?
If you have SSH access then drop to linux command level and issue the following command: /etc/init.d/lighttpd restart
We did make v1.4.3rc3 available yesterday that has some protection against a corrupt config file.
When I say corrupted I am more referring to missing fields.
We are in the process of making the routine that loads and applies the config more bullet proof against corrupted config files.
We recently discovered if you did specific config changes in the CLI the config file would omit a needed variable and then the config would not load properly.
As I said we are working on making this routine more forgiving.
If that does not work you may need to factory default the switch and manually set it back up, do not import the config as it may be missing a field (corrupt)
Re: Web GUI not working
Posted: Fri Jul 22, 2016 11:27 am
by MichaelBrandl
I'm running 1.4.2. I can give you a copy of the config if that would help.
I generated the config myself but used an old lighttpd.pem, passwd, lighttpd.htpasswd, dropbear etc files.
I will try upgrading the switch now.
Can you let me have the process for updating the switch via CLI?
Thanks
Mike
Re: Web GUI not working
Posted: Fri Jul 22, 2016 11:45 am
by sirhc
To upgrade the switch via SSH requires a TFTP server.
Simply log into the CLI and hit the ?
Next then follow the bouncing ball.
However if your config is corrupted you are better to factory default it and set it back up.
Re: Web GUI not working
Posted: Fri Jul 22, 2016 11:57 am
by MichaelBrandl
I fixed it! My config file had LACP config for an 8 Port not a 6 Port.
I deleted the extra lines out of the /jffs/www/config.json, rebooted and now it all works,
Thanks for your help Chris & Eric.