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Problem after Port Description renaming
Posted: Mon Aug 08, 2016 7:15 am
by soporteTexco
I have recently upgraded to firmware 1.4.2 one WS-12-250AC, and after update I change the description of one port, using dots (.) in it.
After this change I'm unable to change any parameter of the configuration. Always an error is returned. Restore config and/or downgrade neither works properly.
Always after 60 secs. countdown...
Or restoring
Some suggestion? I need to recover switch control without a factory reset.
Thanks in advance
Re: Problem after Port Description renaming
Posted: Mon Aug 08, 2016 7:55 am
by sirhc
I asked Eric to help you as soon as he comes on line
Re: Problem after Port Description renaming
Posted: Mon Aug 08, 2016 9:14 am
by Eric Stern
Well, I made the same change on my switch and it seemed to work fine.
Can you backup the config and email it to
eric@netonix.com?
Re: Problem after Port Description renaming
Posted: Tue Aug 09, 2016 3:18 am
by soporteTexco
You already have the backups in your email.
Thanks in advance.
Re: Problem after Port Description renaming
Posted: Thu Aug 11, 2016 4:42 am
by soporteTexco
Problem solved!! Thanks to everybody!!
Finally, the problem was not related to port's renaming description, but SMTP config.
Sorry for the wrong diagnostic. Please consider to delete this forum thread if neccesary, to avoid confusions to other users.
Re: Problem after Port Description renaming
Posted: Thu Aug 11, 2016 7:49 am
by sirhc
Thanks for getting back to us.
We are fixing the code/firmware to better deal with mis-configured SMTP and or loss or poor communications to mail servers so it does not mess up the switch.
I think we have it fixed in v1.4.3rc4 and newer?