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WS-12-250-DC Reporting high power usage.

Posted: Mon Jan 09, 2017 7:47 am
by ibound
Hi all,

See attached image. This unit is reporting very high usage on the powered ports. It first did it on one, but now it's reporting high wattage on all powered ports. Everything is running normally, however this reporting is a bit concerning. If it is consuming this much power then the batteries at this site will not last.

WS-12-250-DC with firmware 1.4.7rc4

power-netonix-wc.png

power-netonix-wc-2.png


Thoughts?

Thanks,
Tim

Re: WS-12-250-DC Reporting high power usage.

Posted: Mon Jan 09, 2017 8:34 am
by Julian
Well, I think it's RMA time..

3.3v isn't supposed to read 4.1v(this reading is likely erroneous), and I have a strong suspicion you have a grounding issue on your tower, since I usually see ground potential shifts zapping the current sensors, which causes them to read quite high.

if you go here http://forum.netonix.com/viewtopic.php?f=6&t=1259 it details the RMA procedure. This will be repairable, from what I'm seeing currently, but if you let it go, it may not be at some point in the future.

Sorry to be the bearer of bad news, Tim

Julian

Re: WS-12-250-DC Reporting high power usage.

Posted: Mon Jan 09, 2017 9:43 am
by ibound
HI Julian,

Thanks for the reply. Will organize a replacement and submit the RMA request.

Thanks again.

Cheers,
Tim