PoE Not turning off

DOWNLOAD THE LATEST FIRMWARE HERE
Post a reply
User avatar
Dawizman
Experienced Member
 
Posts: 141
Joined: Fri Jul 03, 2015 4:11 pm
Location: Cold Lake, AB - CANADA
Has thanked: 15 times
Been thanked: 22 times

PoE Not turning off

Mon Jan 09, 2017 7:44 pm

I have a WS-12-250-DC in a remote location that is not turning the PoE off on one of the ports. Conencted to the port is a Hikvision network camera. I am trying to power cycle the camera, but it doesn't want to turn off power on that port (port 11). I have not yet rebooted the switch (and have to plan a midnight outage before I can do so). Any ideas on what I can do besides a reboot? I attached a picture of the Ports and Status Pages.

POE_Status.PNG

POE.PNG


Thanks!
Top
User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: PoE Not turning off

Mon Jan 09, 2017 7:57 pm

Not really, things to try:

Software reboot - WARM RELOAD
Power Cycle - COLD BOOT

If no joy then something failed or is damaged and needs repaired via rma
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Top
Post a reply
Return to Hardware and software issues

Who is online

Users browsing this forum: Google [Bot] and 73 guests