WS-12-250DC does not turn on
Posted: Sun Jun 11, 2017 12:06 pm
by qmax
We were installing the new device, had traffic and normal power in the ports and suddenly all the leds were quiet. We try to turn it off and on but only turned on the power led.
Re: WS-12-250DC does not turn on
Posted: Mon Jun 12, 2017 8:32 am
by qmax
we try the recovery firmware procedure but doesn't nothing appear when are connected to console port
Re: WS-12-250DC does not turn on
Posted: Mon Jun 12, 2017 8:39 am
by Julian
If you get nothing on the console port, there's not much you can do - please open an RMA using the process found here:
http://forum.netonix.com/viewtopic.php?f=6&t=1259