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Netonix WS-6-POE

Posted: Sat Aug 05, 2017 7:08 am
by f.cucci@el-com.it
Hello,
I have a WS-6-MINI working till 5 minutes before; I have power OFF it; when I power it on with the barrel connector power supply 48V I saw smoke cominng out and I immediately turned off it.

I want to say why that is happen!

Now the switch is in short circuit because if I connect to the power supply it goes in protection mode. If I ask to my distributor Varia in Germany, to replaice the unit, them will tell me "the switch is broken to you"

How can I solve? Do I have to trash it?

Thank you.

Re: Netonix WS-6-POE

Posted: Sat Aug 05, 2017 9:20 am
by Julian
please drop me an email at julian@netonix.com, I will work with you to get this resolved.