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WS-24-400A Port 1 48V PoE issues

Posted: Thu Sep 21, 2017 10:42 am
by rzoccola
Has anyone noticed an issue with port one on their 24 Port Netonix switches? I have noticed a pattern of when the 48V PoE is turned on (either normal or HV) that the watts spike to 40+. When I plug in a 48V PoE device then no power or connection occurs, if I disable the 48V and just plug into laptop I establish a link, and when I enable 48HV and daisy chain a 6 port switch it enables the switch. I also have experienced these symptoms on more than 4 devices, with the high wattage on other multiple ports as well, although port one has been the most consistent.
Thanks for the help, Rzoccola

Re: WS-24-400A Port 1 48V PoE issues

Posted: Thu Sep 21, 2017 10:56 am
by Julian
Ports showing high wattage is generally a symptom of damaged current sensors.

Typically that's due to ground current, but there's no telling from here.

The 48v not working is another kind of problem - Sounds like a blown center tap, which can also be ground current.

Most are quick repairs, you're welcome to open RMA cases, or I can talk you through the fixes if you have the facilities for SMT rework,

Re: WS-24-400A Port 1 48V PoE issues

Posted: Thu Sep 21, 2017 11:00 am
by rzoccola
I have a pretty large RMA order in right now so I will just send these along with those. Thanks for the quick response.