Lots of Errors with Netonix and new 11x

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
mhoppes
Associate
Associate
 
Posts: 664
Joined: Thu Apr 10, 2014 9:14 pm
Location: Pennsylvania
Has thanked: 10 times
Been thanked: 125 times

Lots of Errors with Netonix and new 11x

Thu Mar 22, 2018 8:08 pm

I'm not sure what to make of this. As far as I can tell there are no physical issues on the Ethernet medium. And I've never seen this before.

This is a PtP link:

EdgeRouter--->Netonix--->11x~~~11x--->Netonix--->EdgeRouter

There is a /29 between the edgerouters. MTU on the switch is 1528, on the edgerouter is 1500. Why am I seeing oversized and jabber errors, to begin with -- with such huge quantity?

These errors are counting up hundreds per minute.
Attachments
Screen Shot 2018-03-22 at 7.24.29 PM.png
Screen Shot 2018-03-22 at 7.22.42 PM.png
Screen Shot 2018-03-22 at 7.17.13 PM.png
Screen Shot 2018-03-22 at 7.17.13 PM.png (23.84 KiB) Viewed 7183 times

User avatar
mhoppes
Associate
Associate
 
Posts: 664
Joined: Thu Apr 10, 2014 9:14 pm
Location: Pennsylvania
Has thanked: 10 times
Been thanked: 125 times

Re: Lots of Errors with Netonix and new 11x

Thu Mar 22, 2018 10:57 pm

Changing the MTU on the switch from 1528 to 2000 caused JABBER and FILTERED RX errors to stop counting. CRC errors are still counting up slowly.

Why would a larger MTU, when the router, which is sending packets to the radio is set to 1500, stop the JABBER and FILTERED RX errors?

User avatar
mike99
Associate
Associate
 
Posts: 837
Joined: Tue Nov 25, 2014 10:53 am
Location: Quebec, Canada
Has thanked: 95 times
Been thanked: 245 times

Re: Lots of Errors with Netonix and new 11x

Thu Mar 22, 2018 11:48 pm

Seem like the AF11 add some kind of encapsulation to the data. I wouldn't be able to say why since I don't know how it work under the hood but paquet capture and check this out with wireshark could give the answer.

jefa
Member
 
Posts: 11
Joined: Tue Mar 15, 2016 9:39 am
Has thanked: 0 time
Been thanked: 8 times

Re: Lots of Errors with Netonix and new 11x

Fri Mar 23, 2018 7:32 am

The edgerouter probably reports the IP MTU, while the Netonix switch uses the mtu of the entire ethernet frame, so you have to add the size of the ethernet header/encapsulation. If you add vlan-tagging/QinQ, you will have to increase the mtu on the switch.

User avatar
mhoppes
Associate
Associate
 
Posts: 664
Joined: Thu Apr 10, 2014 9:14 pm
Location: Pennsylvania
Has thanked: 10 times
Been thanked: 125 times

Re: Lots of Errors with Netonix and new 11x

Fri Mar 23, 2018 7:35 am

There's literally no VLAN going on on this connection though.

User avatar
lligetfa
Associate
Associate
 
Posts: 1191
Joined: Sun Aug 03, 2014 12:12 pm
Location: Fort Frances Ont. Canada
Has thanked: 307 times
Been thanked: 381 times

Re: Lots of Errors with Netonix and new 11x

Fri Mar 23, 2018 10:56 am

mhoppes wrote:CRC errors are still counting up slowly...

I've only ever seen CRC errors on a layer1 issue.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Lots of Errors with Netonix and new 11x

Fri Mar 23, 2018 11:31 am

CRC are "usually" cable related.

If you move link to another port and the errors are still there it is most likely cable.

If Errors stop either the connector was loose or the switch port Ethernet Transformer or PHY may be at fault.

You could also have a bad port in the radio.

When AF24 first came out I had several units that I had to RMA back to UBNT.

We determined it was the radio port after first changing cable and ends with no love
Then a different Ethernet port in Cisco router (Before Netonix existed)
Finally swapped out AF24 with spare problem solved so it was the port in the radio. (IT HAPPENS)
Today I would simply ask Julian to replace the Transformer and possibly PHY as we have been repairing UBNT / MIMOSA / MikroTik equipment for customers for going on a year now.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
mhoppes
Associate
Associate
 
Posts: 664
Joined: Thu Apr 10, 2014 9:14 pm
Location: Pennsylvania
Has thanked: 10 times
Been thanked: 125 times

Re: Lots of Errors with Netonix and new 11x

Sat Mar 24, 2018 11:36 am

I've swapped:

CABLES
ENDS
RADIOS
SWITCHES

When plugged into another brand of switch these errors do not happen. This leads me to believe there is a problem with the Netonix switch and the way it is interacting with the airFiber11 radio.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Lots of Errors with Netonix and new 11x

Sat Mar 24, 2018 12:15 pm

There are other users who are using our switches with AFX11 with no issues?

Considering the AFX11 uses the almost the exact same board design as other AFX radios, exact same PHY and Transformer?

Does not make sense?
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

itwnz
Member
 
Posts: 3
Joined: Tue Oct 27, 2015 11:17 pm
Location: New Zealand
Has thanked: 0 time
Been thanked: 1 time

Re: Lots of Errors with Netonix and new 11x

Sat Mar 24, 2018 6:10 pm

mhoppes wrote:When plugged into another brand of switch these errors do not happen. This leads me to believe there is a problem with the Netonix switch and the way it is interacting with the airFiber11 radio.


Here's 2 examples... no real problem with errors but I must say the stats on all other equipment connected to these switches are a lot cleaner.

AF11X and WS-12-250-DC - 122 days uptime:
Rx Drops 50460
Rx CRC 2
Rx Undersize 0
Rx Oversize 22
Rx Fragments 1
Rx Jabber 66
Rx Filtered 12988608


AF11X and WS-12-250-DC - 36 days uptime:
Rx Drops 2736
Rx CRC 7
Rx Undersize 0
Rx Oversize 634
Rx Fragments 0
Rx Jabber 1993
Rx Filtered 1669

Next
Return to Hardware and software issues

Who is online

Users browsing this forum: Google [Bot], Google Feedfetcher and 48 guests