This is an odd one. I pulled a new ws-12-250-ac from the sealed box and installed it at an existing site. Configured it on site, tested cables, turned poe on to verify links came up at 1g, then turned poe off till I could configure the gear from the comfort of my 4 screen workstation
The next day I log into the switch and turn poe on for a rocket and nothing. No link, not power use registering. Ran a cable test and the cable tests fine and at the expected length. I was thinking maybe the cable had gotten partially removed, so I tried another rocket and the same thing happen.
The short of it, regardless what I tried to power on 24v, 24hv, or 48v the ui would show poe on but no usage. I upgraded the switch, and no change. So I factory reset it (from software) and no change. Logged into our pdu and physically power cycled the switch and still no change. So far even on the bench I can't get the switch to turn poe on for any port, and this just seems too strange.
Thoughts, suggestions, opinions or is this just an RMA?
No PoE output
-
LRL - Experienced Member
- Posts: 238
- Joined: Sun Nov 23, 2014 4:00 am
- Location: Rock Springs, WY
- Has thanked: 18 times
- Been thanked: 49 times
No PoE output
-LRL
"My reading of history convinces me that most bad government results from too much government." - Thomas Jefferson
"My reading of history convinces me that most bad government results from too much government." - Thomas Jefferson
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: No PoE output
To confirm, if you turn POE OFF for the port you can get a 1G link with your laptop just no POE for that port?
Or are you saying no port works for POE but all ports get 1G link with laptop?
Sadly this is an RMA.
Or are you saying no port works for POE but all ports get 1G link with laptop?
Sadly this is an RMA.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
-
LRL - Experienced Member
- Posts: 238
- Joined: Sun Nov 23, 2014 4:00 am
- Location: Rock Springs, WY
- Has thanked: 18 times
- Been thanked: 49 times
Re: No PoE output
Indeed, 1g links on everything just no actual poe output.
-LRL
"My reading of history convinces me that most bad government results from too much government." - Thomas Jefferson
"My reading of history convinces me that most bad government results from too much government." - Thomas Jefferson
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: No PoE output
Yup you will need to RMA it. - SORRY
Some good news to help with the pain, your pallet is being picked up today.
Some good news to help with the pain, your pallet is being picked up today.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
4 posts
Page 1 of 1
Who is online
Users browsing this forum: No registered users and 72 guests