WS-26-400-IDC not responding after reboot
- ubi-level2
- Member
- Posts: 1
- Joined: Fri Jan 25, 2019 2:01 pm
- Has thanked: 0 time
- Been thanked: 0 time
WS-26-400-IDC not responding after reboot
We had a WS-26-400-IDC with 1 Ubiquiti AF24HD and 17 Ubiquiti 24v 5Ghz devices with 4 VLANs. Yesterday we had a issue with our switch stopped all traffic. We were able access the switch but none of devices attached. We attempted to reboot the switch. The switch was pingable but we were not able to access the web gui or access via SSH. We dispatched someone to go onsite. They manually power cycled the unit. We did get access back up but were only able to access 4 devices on the entire switch. We had several more devices on the same VLAN that would not respond even after port bounces. We made a decision to replace the unit. We had this problem previously about a month ago but at that time a simple on site reboot resolved the issue. We are currently running 1.5.1 firmware.
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: WS-26-400-IDC not responding after reboot
So we took v1.5.1 off the market for a reason - see post: https://forum.netonix.com/viewtopic.php?f=17&t=4926&start=20#p28529
NOTE: WE REMOVED v1.5.1 FROM CIRCULATION AS THERE IS A BAD BUG WITH STP INTERACTING WITH LAGS.
PLEASE USE V1.5.2rc4 OR NEWER. ALSO YOU MUST USE v1.5.2rc4 OR NEWER WITH ANY RECENTLY PURCHASED SWITCHES AS YOU NEED THIS FIRMWARE TO PROPERLY DRIVE THE NEW FANS.
THIS THREAD IS NOW CLOSED, PLEASE USE v1.5.2rc4 OR NEWER.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: WS-26-400-IDC not responding after reboot
I would take the unit back to the shop
Upgrade the firmware
Then bench test: https://forum.netonix.com/viewtopic.php?f=6&t=2780#p19221
Upgrade the firmware
Then bench test: https://forum.netonix.com/viewtopic.php?f=6&t=2780#p19221
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
3 posts
Page 1 of 1
Who is online
Users browsing this forum: mayheart and 48 guests