WS-26-400-IDC not responding after reboot
Posted: Fri Jun 21, 2019 12:13 pm
We had a WS-26-400-IDC with 1 Ubiquiti AF24HD and 17 Ubiquiti 24v 5Ghz devices with 4 VLANs. Yesterday we had a issue with our switch stopped all traffic. We were able access the switch but none of devices attached. We attempted to reboot the switch. The switch was pingable but we were not able to access the web gui or access via SSH. We dispatched someone to go onsite. They manually power cycled the unit. We did get access back up but were only able to access 4 devices on the entire switch. We had several more devices on the same VLAN that would not respond even after port bounces. We made a decision to replace the unit. We had this problem previously about a month ago but at that time a simple on site reboot resolved the issue. We are currently running 1.5.1 firmware.