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WS-12-250-DC - Fan 1 is failing

Posted: Sat Oct 12, 2019 9:24 pm
by Solideco
Hi All,

Earlier today one of our WS-12-250-DC switches was flagged for a failing fan.

Just ordered a new unit to swap in.

In the mean-time is there anyway to kick start the fan?

I haven't rebooted the switch yet concerned that it might not restart and wanted to get the forum's opinion before doing so.

Thanks
Mark

Re: WS-12-250-DC - Fan 1 is failing

Posted: Mon Oct 14, 2019 3:45 am
by Stephen
This might be helpful:
viewtopic.php?f=17&t=5702&p=30458&hilit=failing+fan#p30458

Rebooting the switch with a failing fan should not prevent you from accessing the switch. Although if the switch is in a hot/humid environment continuing to run it could put it at risk.

In terms of kickstarting it, they talk about it on that thread, but basically, adjusting the screw's might help loosen it enough to spin. Obviously though, if the fan has gone completely bad. You need the replacement.

Re: WS-12-250-DC - Fan 1 is failing

Posted: Tue Oct 15, 2019 10:55 am
by Solideco
We swapped in a replacement switch this morning. The new one is working fine.

Back at the shop I opened the switch with the bad fan. The fan feels like it has gum in the mechanism. Manually spinning the blades requires a fair amount of force.

So two questions:

1) If I install a new fan can I trust the switch after it was running very hot for a few days? ("Hot" in this context is the CPU & PHY temps reporting a bit over 110 C.)

2) Can I buy a replacement switch from Netonix?

Thanks
Mark

Re: WS-12-250-DC - Fan 1 is failing

Posted: Tue Oct 15, 2019 11:32 am
by sirhc
Right now we are out of fans which is why we are also out of most switches.

15,000 fans which were delayed shipping from China 10/16/2019 should be here next week

Yes I would replace fan and should be OK

https://www.netonix.com/replacemet-parts/replacement-fan-51.html

Make sure not to over tighten new fan and make sure it spins freely

Re: WS-12-250-DC - Fan 1 is failing

Posted: Tue Oct 15, 2019 11:34 am
by Solideco
Thanks!

Re: WS-12-250-DC - Fan 1 is failing

Posted: Mon Oct 28, 2019 3:21 pm
by Solideco
Hey Chris,

Have the fans come in? The fan replacement page still shows them as out of stock.

Thanks
Mark

Re: WS-12-250-DC - Fan 1 is failing

Posted: Tue Oct 29, 2019 8:37 am
by sirhc
Solideco wrote:Hey Chris,

Have the fans come in? The fan replacement page still shows them as out of stock.

Thanks
Mark


You can now order fans.