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WS-12-250-AC thinks it is a WS-12-250-DC

Posted: Tue May 12, 2020 10:18 pm
by muhamad90
The title pretty much sums up my issue. Just installed a new WS-12-250-AC, and it is showing up in the GUI, and Netonix manager as an DC. Upgraded to 1.5.5 with no change.
Any ideas?

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Re: WS-12-250-AC thinks it is a WS-12-250-DC

Posted: Tue May 12, 2020 11:30 pm
by Stephen
Yeah I can fix that for you. If you can give me access to a computer that has an RS232 (serial cable) connection to this switch with PuTTY and a TeamViewer connection. I can fix it in about 10 minutes. Private Message me so we can setup a time that is convenient.

Re: WS-12-250-AC thinks it is a WS-12-250-DC

Posted: Fri May 15, 2020 11:00 am
by muhamad90
thanks a lot Stephen
you solved the problem in minutes

thanks a lot Stephen

Re: WS-12-250-AC thinks it is a WS-12-250-DC

Posted: Fri May 15, 2020 1:17 pm
by Stephen
I'm glad I could help muhamad90.