Cannot configure Netonix model WS-8-150-DC
Posted: Thu Mar 17, 2022 9:11 pm
Hi,
Just bought five of the above referenced switches. I have purchased before and never had any issues. However, this time I cannot configure them Per the instructions it indicates that the switch is set at 192.168.1.20. I set my laptop to 192.168.1.10. When I try to get into the switch through a web browser by typing https://192.168.1.20 I get a cipher mismatch or protocol error. I am doing what I have always done in the past. I have tried Firefox, Chrome and IE all producing the same error message. I called my distributer and they took one off the shelf to test and had the same problem.
How do I configure these switches?
Please advise ASAP. I am beyond frustrated at this point. Spent allot of time trying the find a tech support number without success. Not sure how you can manufacture a product like this and not have a tech support staff to handle issues like this. Hopefully I get a quick response.
My number is 8089839583. My email is tgerrish@pacifichistoricparks.org.
Just bought five of the above referenced switches. I have purchased before and never had any issues. However, this time I cannot configure them Per the instructions it indicates that the switch is set at 192.168.1.20. I set my laptop to 192.168.1.10. When I try to get into the switch through a web browser by typing https://192.168.1.20 I get a cipher mismatch or protocol error. I am doing what I have always done in the past. I have tried Firefox, Chrome and IE all producing the same error message. I called my distributer and they took one off the shelf to test and had the same problem.
How do I configure these switches?
Please advise ASAP. I am beyond frustrated at this point. Spent allot of time trying the find a tech support number without success. Not sure how you can manufacture a product like this and not have a tech support staff to handle issues like this. Hopefully I get a quick response.
My number is 8089839583. My email is tgerrish@pacifichistoricparks.org.