Who should I contact at Netonix for RMAs that have been shipped, but progress shows still waiting to receive RMA? I have proof of delivery from UPS that the switches were delivered.
UPS Tracking: 1ZFA14040370313074
RMA Numbers:
20210038
20210039
20210040
Delivered on 3/19/21
Signed for by McCabe
RMA Issues
- jsykes
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Re: RMA Issues
You should login to RMA portal and read each RMA, they were completed 3 days ago
38 - completed - REPAIR
39 - completed - warranty
40 - completed - warranty
Follow instruction on RMA 20210038 and pay for that repair and your units will ship back as a group
38 - completed - REPAIR
39 - completed - warranty
40 - completed - warranty
Follow instruction on RMA 20210038 and pay for that repair and your units will ship back as a group
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Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
- jsykes
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Re: RMA Issues
This information was not helpful as this post was written before the RMA were updated. How would I obtain information as to why these power supplies are failing? I have ordered approx. $40k worth of switches that re continuing to fail power supplies. I have two more that need to be RMAed as of today.
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