I'm not sure where else to post this as Contact Us on the main website points to the forum, there's no place to report non hardware issues, and I can't DM sirhc.
Anyway there is an issue with the SPF records for Netonix.com. The current SPF record lists mail.netonix.com which is on hydrosoft.net.
When doing a forgot password on the main netonix.com website, the email originates from 209.85.166.99 which is a Google IP therefore the password recovery email fails SPF checks and gets blocked when SPF validation is enforced.
Incorrect SPF record for netonix.com
- ewolff06
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