You know the BEST thing would be "if possible" would be to have a laptop connected to the switch via a console port and plugged directly into the switch with an Ethernet link then have Team Viewer on the Laptop.
Can not hurt to ask. lol
firmware loosing web ui 1.3.9rc12 ws-12-250a
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sirhc - Employee
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
Support is handled on the Forums not in Emails and PMs.
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
web ui just came back took about 80 minutes.
I tried rebooting from the web ui but it didnt work.
team viewer would be better. I dont see a way to specify a management vlan.
I tried rebooting from the web ui but it didnt work.
team viewer would be better. I dont see a way to specify a management vlan.
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
Order #145001133
Thanks for being so responsive
Thanks for being so responsive
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
sirhc wrote:You know the BEST thing would be "if possible" would be to have a laptop connected to the switch via a console port and plugged directly into the switch with an Ethernet link then have Team Viewer on the Laptop.
Can not hurt to ask. lol
yeah thats asking a bit. if we can schedule a time thursday morning i can make that happen.
Thanks
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
just tried to access the mac table again first time since reboot and got the same thing fyi
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
upgraded to 1.4rc2 no change
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sirhc - Employee
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
Well you ordered a replacement unit but lets shoot for Thursday having us log into the Laptop with Team Viewer and access the switch and see what we can see.
I think this is a software issue and we will address this Thursday as Eric is off today on a personal day.
I think this is a software issue and we will address this Thursday as Eric is off today on a personal day.
Support is handled on the Forums not in Emails and PMs.
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STBAZ - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
sounds good Thursday is the only day I can this week.
I will install team viewer 11 on the laptop to make things easy.
Should I call you Thursday when I get there or?
I will install team viewer 11 on the laptop to make things easy.
Should I call you Thursday when I get there or?
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sirhc - Employee
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
Lets talk to night on the phone and plan it out.
Call me after 7PM EST on my cell and we will do some planning.
Call me after 7PM EST on my cell and we will do some planning.
Support is handled on the Forums not in Emails and PMs.
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astounding - Member
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Re: firmware loosing web ui 1.3.9rc12 ws-12-250a
"I either get a blank page or it waits for ever for the page to load but nothing ever happens."
I'm not sure my experience is due to the same thing, but I recently was attempting to make changes via the web GUI on a 1.3.9rc12 device and experienced a similar web interface lock-up (blank pages). I had to resort to logging in via SSH and restarting the web server from the shell. That seemed to fix it.
While the web GUI was in "blank page only" mode, I'd clear my browser's cookies and cache and reconnect fresh to the web GUI. No login screen would appear, just a blank page.
Once I had it working again (after restarting the web server via the shell), I double-checked the logs. I couldn't see anything there related.
Aaron out.
I'm not sure my experience is due to the same thing, but I recently was attempting to make changes via the web GUI on a 1.3.9rc12 device and experienced a similar web interface lock-up (blank pages). I had to resort to logging in via SSH and restarting the web server from the shell. That seemed to fix it.
While the web GUI was in "blank page only" mode, I'd clear my browser's cookies and cache and reconnect fresh to the web GUI. No login screen would appear, just a blank page.
Once I had it working again (after restarting the web server via the shell), I double-checked the logs. I couldn't see anything there related.
Aaron out.
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