Chris,
We've been switching our tough switches out with the WS-24-400A. All has been good until I received the last switch ordered. The company ordered one February 4th from your web site and it just arrived yesterday afternoon. I just opened the box up and pulling the switch out I can hear parts rattling around inside. I left it in the plastic and put it back in the box. Is this something we need to RMA for repair? Mfg date on the box is 1/17/2016 firmware V. 1.3.8.
Received switch with parts rattling inside
- Mad Dog
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sirhc - Employee
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Re: Received switch with parts rattling inside
I am sending you a PM with my cell to call me
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wayneorack - Experienced Member
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Re: Received switch with parts rattling inside
sirhc wrote:I am sending you a PM with my cell to call me
It's probably just Chris's wedding ring. He might want that back sometime.
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sirhc - Employee
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Re: Received switch with parts rattling inside
I had him open it to look for my ring but there was nothing in the chassis when he looked......weird!!!!
Support is handled on the Forums not in Emails and PMs.
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To do an Advanced Search click the magnifying glass in the Search Box.
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To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
- Mad Dog
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Re: Received switch with parts rattling inside
We searched all over the office for what fell out when I opened the plastic. Not a single thing found, but whatever it was it hit me in the leg. Switch programmed up great and then it rained this morning when it was scheduled to be installed. Thanks again for the help Chris.
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