Problem after Port Description renaming

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soporteTexco
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Problem after Port Description renaming

Mon Aug 08, 2016 7:15 am

I have recently upgraded to firmware 1.4.2 one WS-12-250AC, and after update I change the description of one port, using dots (.) in it.


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After this change I'm unable to change any parameter of the configuration. Always an error is returned. Restore config and/or downgrade neither works properly.

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Always after 60 secs. countdown...

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Or restoring

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Some suggestion? I need to recover switch control without a factory reset.
Thanks in advance
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sirhc
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Re: Problem after Port Description renaming

Mon Aug 08, 2016 7:55 am

I asked Eric to help you as soon as he comes on line
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Eric Stern
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Re: Problem after Port Description renaming

Mon Aug 08, 2016 9:14 am

Well, I made the same change on my switch and it seemed to work fine.

Can you backup the config and email it to eric@netonix.com?

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soporteTexco
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Re: Problem after Port Description renaming

Tue Aug 09, 2016 3:18 am

You already have the backups in your email.

Thanks in advance.

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soporteTexco
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Re: Problem after Port Description renaming

Thu Aug 11, 2016 4:42 am

Problem solved!! Thanks to everybody!!

Finally, the problem was not related to port's renaming description, but SMTP config.

Sorry for the wrong diagnostic. Please consider to delete this forum thread if neccesary, to avoid confusions to other users.

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sirhc
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Re: Problem after Port Description renaming

Thu Aug 11, 2016 7:49 am

Thanks for getting back to us.

We are fixing the code/firmware to better deal with mis-configured SMTP and or loss or poor communications to mail servers so it does not mess up the switch.

I think we have it fixed in v1.4.3rc4 and newer?
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