Wisp switch temperature

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cwachs
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Re: Wisp switch temperature

Wed Aug 17, 2016 5:02 pm

No. it is in a basement 2 floors down (30' of cable) in a climate controlled room on a big UPS.

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Re: Wisp switch temperature

Wed Aug 17, 2016 6:25 pm

Got the homeowner to reboot the switch. It is powering a "mini-POP" of ours... It was up just long enough for me to snap screenshots of the switch. It then stopped allowing Ethernet traffic on all ports but the power stays up.

This looks like the switch is shutting off access on the ports. Or some kind of storm?? There are multiple DHCP servers coming through this switch on different VLANs. The house that is powering the Mini-POP is connected to port 1 and gets their Internet from the switch on VLAN50. They also connect back to the switch with VLANs 1 and 20 to feed an internal UBNT AP in their house. We exclude VLAN1 and 20 from going back out into the ISP network on Ports 3 and 4 where our gear is connected. That should keep them totally separate...

Anyway, here are the screen shots:

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cwachs
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Re: Wisp switch temperature

Wed Aug 17, 2016 6:48 pm

And for reference, here is a look at the far side radio switch port. The radios are in bridge mode.

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:05 pm

Try version 1.4.3rc6
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cwachs
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Re: Wisp switch temperature

Wed Aug 17, 2016 7:08 pm

OK, but help me understand what 1.4.3rc6 is doing that 1.4.2 is not and might be causing this issue. I can upload 1.4.3rc6 in an hour or so, as long as the switch stays up long enough for me to upgrade it since it has to be done remotely.

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:16 pm

lots of changes between 1.4.2 & 1.4.3rc6...you can go back & read change lists to see all of changes...for sure this sounds more like a network issue than a hardware issue.

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:32 pm

I would agree with a network vs hardware issue. But I can't seem to isolate it. Enable loop protection? Broadcast storm?

Port 1 of the Netonix is connected to the POE injector which is then connected to a port on a Cisco catalyst switch in this customers house. That Cisco switch is connected to BOTH the LAN and WAN ports of his Peplink router. The WAN port on the Peplink is set to only talk on VLAN50 which comes from our core router. This serves him an IP from our VLAN50 pool and seems to work.

We then exclude HIS two internal VLANS (1 and 20) on the Netonix so they don't get back into our network. In fact, we only tag our known VLANs on the two radio ports on the Netonix.

Our network outside of this location is not having any issues. His network internally seems to be working. The Netonix that bridges them is going down.

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:41 pm

at this point I need Chris or Eric to help you out to figure this out, as I am the "hardware" guy, and Chris is on vacation until Monday....if he gets a chance he will suggest somethings to try/do....

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:42 pm

but for sure, please try the latest rc release...

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Re: Wisp switch temperature

Wed Aug 17, 2016 7:50 pm

On the latest rc6 release now. I also disconnected the clients house from the switch for now and enabled loop control. SYSLOG has always been turned on but sadly when it dies, nothing gets burped out to the syslog server so I can't tell what is going on. When it comes back to life, the internal log looks like a simple reboot happened and all previous data was lost.

I'll plug the client back in in a few hours and see what happens.

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