GUI Non Responsive

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
robgnet
Member
 
Posts: 10
Joined: Mon Dec 22, 2014 7:31 pm
Has thanked: 0 time
Been thanked: 0 time

GUI Non Responsive

Wed Sep 14, 2016 4:09 pm

Hello,

I have a WS-6-MINI, and the GUI is not responding. I had this problem on 1.4.3r and after upgrading to 1.4.4, I also have the same issue. I tried to SSH to the device but getting connection errors, even though SSH is enabled in the switch. What can I do to get into my device and or troubleshoot this issue?

User avatar
mike99
Associate
Associate
 
Posts: 837
Joined: Tue Nov 25, 2014 10:53 am
Location: Quebec, Canada
Has thanked: 95 times
Been thanked: 245 times

Re: GUI Non Responsive

Thu Sep 15, 2016 8:59 am

What is the connection error you get when you try to ssh to the switch ?

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: GUI Non Responsive

Thu Sep 15, 2016 9:18 am

I would try factory defaulting it and setting it back up.

Hold the factory default button in for 20 seconds when apply power then let it set a few minutes as it need to re-format the JFFS2 file system.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Return to Hardware and software issues

Who is online

Users browsing this forum: Google [Bot] and 61 guests