WS-12-250-AC random reboots and maybe bricked?

[reighbread]

I got my WS-12-250-AC in Friday and I finally had time to unbox it today. Well long story short, I updated to the latest firmware immediately. (v1.4.5rc8) After the upgrade it would reboot every 30 sec-1 min. Well I thought I would be smart and put 1.4.4 on it aaaand it rebooted during the upgrade.
Now the fan speed just runs on high and there is no response from it. I could order in a USB-Serial adapter, or pull out a old laptop and order a Null Modem cable to try to do a flash recovery. Any other ideas or is this an RMA issue?

Thanks for any help!

[sirhc]

Your call, you could try a cable restore or RMA it.

[reighbread]

Got the serial connections hooked up tonight and everything went flawlessly. 1.4.4 is on it now.

Now the login screen comes up but after entering default username/password it just goes to a blank page. https://192.168.1.20/main.html Is this a issue that is easily fixed?

Edit: Never Mind

I just did this viewtopic.php?f=17&t=2213&p=15718&hilit=factory+default#p15718 and it worked. Thanks again Chris!

[reighbread]

So I thought I had everything fixed, but now it is back to the reboots every 30sec to a minute. Is that a faulty power supply or board? I have a serial connection so if there is any testing I can do before an RMA let me know.
It does have a default config and 1.4.4 on it currently.

[sirhc]

So I thought I had everything fixed, but now it is back to the reboots every 30sec to a minute. Is that a faulty power supply or board? I have a serial connection so if there is any testing I can do before an RMA let me know.
It does have a default config and 1.4.4 on it currently.

Sounds like a power supply that is defective, we have seen this a few times but can never be sure.

We do sale power supplies: https://www.netonix.com/replacemet-part ... 0w-ac.html

But I would RMA it as it is a free repair under warranty.