We recently ordered a dozen new WS-12-250-AC switches to begin replacing the UBNT Tough Switches we have on all our towers. I decided to use one of these to go replace an old 10/100 Netgear switch we had in our billing office in order to get those folks on a gig network. After swapping the switches when our billing folks try to access their QuickBooks server it is VERY slow to access and load. This makes no sense to me at all when everything is now linking up at 1gig (it should be faster not slower lol!). If I connect the old switch to the Netonix and move the server on to it everything is speedy again. If I move their computers over to the old switch and the server on the Netonix it still works fine. Only when I have the server on the Netonix switch and one of the clients on that same switch, will that client have trouble pulling up the QB server.
The switch is currently running 1.4.6 firmware.
Any ideas on this or what else I might can do to trouble shoot it would be greatly appreciated. I feel like I have to be missing something. There doesn't seem to see any issues with internet traffic across it and bandwidth tests all look normal. Also, are the power ports on all these switches touchy? I feel like if I barely bump it, it looses power? Maybe I just happened to pull the sensitive switch out of the box, but everything else seems to be working fine with it.
Swapped to Netonix from Netgear, QB Server now super slow
- glennorton
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sirhc - Employee
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Re: Swapped to Netonix from Netgear, QB Server now super slo
On the power cord grab the switch FIRMLY and push it in HARD. The cables are hard to push in the FIRST time.
viewtopic.php?f=17&t=2407&p=16874&hilit=+push+hard#p16874
I do not know about speed issue, maybe something with your server NIC driver?
Post up screen grabs of any Tabs with config changes, use the upload attachment link under blue submit button
viewtopic.php?f=17&t=2407&p=16874&hilit=+push+hard#p16874
I do not know about speed issue, maybe something with your server NIC driver?
Post up screen grabs of any Tabs with config changes, use the upload attachment link under blue submit button
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- glennorton
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Re: Swapped to Netonix from Netgear, QB Server now super slo
The original switch was just an unmanaged netgear 10/100, so there are a few changes from the original configuration. When we installed the Netonix we changed the uplink to a trunk so we could send some other VLANs over to that building. But since this is local traffic on the billing VLAN I don't believe that would have an affect. All three of these machines are on the same subnet and switch (well, until I added the old switch back into the mix).
The server was in port 2 on the Netonix, and the two billing pc's were on ports 7 and 9. While in that configuration, both pc's were extremely sluggish accessing the Quickbooks database on the server, everything else seemed fine. Pings were good, no packet loss, internet access all working normal. I hung the old switch off port 2 and moved the server back on to the the old switch and now the PC's are back to loading Quickbooks in less than 30 seconds. When all of them are on the Netonix it takes closer to 5 minutes.
I also tried hard-setting the port speeds and nic speeds, but the results were the same, so I put them back to auto. Do you think it's worth trying a new nic in the server? It's a 10/100/1000 nic and does link up at 1gb on the Netonix. No errors on the ports, and nothing of note in any logs that I've looked at. Still scratching my head here...
The server was in port 2 on the Netonix, and the two billing pc's were on ports 7 and 9. While in that configuration, both pc's were extremely sluggish accessing the Quickbooks database on the server, everything else seemed fine. Pings were good, no packet loss, internet access all working normal. I hung the old switch off port 2 and moved the server back on to the the old switch and now the PC's are back to loading Quickbooks in less than 30 seconds. When all of them are on the Netonix it takes closer to 5 minutes.
I also tried hard-setting the port speeds and nic speeds, but the results were the same, so I put them back to auto. Do you think it's worth trying a new nic in the server? It's a 10/100/1000 nic and does link up at 1gb on the Netonix. No errors on the ports, and nothing of note in any logs that I've looked at. Still scratching my head here...
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Re: Swapped to Netonix from Netgear, QB Server now super slo
And thanks for the note on the Power Cord!
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sirhc - Employee
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Re: Swapped to Netonix from Netgear, QB Server now super slo
Your VLAN setup makes absolutely no sense to me??????
So since the previous switch was a DUMB switch why not start out the same way to see if speed issue is still there.
But seriously your VLAN setup makes no sense to me.
Post up your Status Tab please
And ports 2, 11, and 12 are getting 100 Mbps links???
I would do cable diagnostics on those ports and figure out why.
So since the previous switch was a DUMB switch why not start out the same way to see if speed issue is still there.
But seriously your VLAN setup makes no sense to me.
Post up your Status Tab please
And ports 2, 11, and 12 are getting 100 Mbps links???
I would do cable diagnostics on those ports and figure out why.
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Re: Swapped to Netonix from Netgear, QB Server now super slo
I'm guessing it makes no sense because the only VLAN we are currently using over there is the VLAN 70 (and 69 for management of the switch). The rest of the VLAN's were setup for future use. Is that a correct assumption on the confusion of the VLAN configuration?
Ports 2, 11 and 12 are currently 100mb devices. Port 2 was originally the QB Server which did link up at 1gb when it was plugged into the Netonix. Port 2 on the Netonix is now the old 10/100 Netgear switch with the QB server connected behind it (which is why you see it linked at 100mb).
I'm going to have the NIC in the server swapped out this week sometime to see if that might be the issue. I'm not sure what else it could be at this point.
Here is the status page.
Ports 2, 11 and 12 are currently 100mb devices. Port 2 was originally the QB Server which did link up at 1gb when it was plugged into the Netonix. Port 2 on the Netonix is now the old 10/100 Netgear switch with the QB server connected behind it (which is why you see it linked at 100mb).
I'm going to have the NIC in the server swapped out this week sometime to see if that might be the issue. I'm not sure what else it could be at this point.
Here is the status page.
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sirhc - Employee
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Re: Swapped to Netonix from Netgear, QB Server now super slo
Well I am going to "guess" you have a ton of Pause Frames or errors on 1 or more ports
I can not tell as I have requested you post up Port Details and you have not yet done so.
Yes I would try and get the server connected to 1G not running through a 100M switch
You could try disabling Flow Control on all the ports and testing.
WHat are the devices on ports 11 and 12
I can not tell as I have requested you post up Port Details and you have not yet done so.
Yes I would try and get the server connected to 1G not running through a 100M switch
You could try disabling Flow Control on all the ports and testing.
WHat are the devices on ports 11 and 12
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Re: Swapped to Netonix from Netgear, QB Server now super slo
On the uplink in port 12 you are tagging vlan 70, which didn't happen with the unmanaged switch. Is the equipment connected to port 12 reconfigured for the change, or was it not in use before?
Maybe the server in port 2 is trying to access e.g. a DNS server (to log the name from an rDNS lookup) behind port 12 which it can no longer reach because the equipment on port 12 is expecting it to come untagged. You then wait for a DNS timeout on the server for a couple of minutes before continuing at full speed.
Maybe the server in port 2 is trying to access e.g. a DNS server (to log the name from an rDNS lookup) behind port 12 which it can no longer reach because the equipment on port 12 is expecting it to come untagged. You then wait for a DNS timeout on the server for a couple of minutes before continuing at full speed.
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