ws8-a50-ac boot loop

DOWNLOAD THE LATEST FIRMWARE HERE
Julian
 

Re: ws8-a50-ac boot loop

Tue Apr 04, 2017 7:37 am

Rotten luck, Isaac. The best we can figure out, this hardware bug affects a certain percentage of units in that batch of switches. I haven't had luck trying to narrow down the root cause; all we know is how to fix it. That circuit has since been redesigned and our test plan has been modified to address this, I wish I had a better option than bringing it back in for repair, but unfortunately I do not.

There is a link to the RMA procedure a few posts up in this thread, please send your switch in. Normally we have these back on their way to the customer within 24-48 hours after we receive them, so at least there's that.

Thanks,

Julian

User avatar
isaacu
Member
 
Posts: 25
Joined: Wed Dec 23, 2015 1:37 pm
Location: Southern Illinois
Has thanked: 0 time
Been thanked: 0 time

Re: ws8-a50-ac boot loop

Wed Apr 05, 2017 5:49 pm

It comes to reason they were purchased at the same time. Some folks in my supply chain seem to send me old dusty stuff...

Previous
Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 59 guests