Help with WS-12-AC dropping DHCP packets

DOWNLOAD THE LATEST FIRMWARE HERE
CITS
Member
 
Posts: 3
Joined: Thu Dec 22, 2016 11:15 am
Has thanked: 0 time
Been thanked: 0 time

Help with WS-12-AC dropping DHCP packets

Tue Apr 11, 2017 11:09 am

Hi All, i have just replace all my UBNT radios with a Mimosa A5 and C5's (9 links) and replaced tough switches with WS-12-250-AC running firmware 1.4.7rc14
my setup is wifi to a campsite, i am having an issue with clients not getting DHCP addresses..... this is random.... i have a laptop in the one building connected by wireless to a "UBNT outdoor plus" ---> WS-12--->Mimosa C5 --->Mimosa A5---> UBNT edgeswitch ---> Cyberoam UTM firewall.

i have wireshark on laptop and see the discover packets sent, i see them hit the Cyberoam DHCP (packet capture on cyberoam) but 8 times out of 10 i don't see an offer or request.

i am not blaming the Netonix in any way..... but am asking if there is anyway to run a capture from WS12 or look at dropped traffic......

when i look at the port stats for port 1, Mimosa C5 link i see high "Receive error Counters" 83382 and "RxFiltered" 16. not sure what would cause this, or if these are dhcp packets.

Thanks in advance
Steve
Attachments
WS-12_P1.JPG

User avatar
mike99
Associate
Associate
 
Posts: 837
Joined: Tue Nov 25, 2014 10:53 am
Location: Quebec, Canada
Has thanked: 95 times
Been thanked: 245 times

Re: Help with WS-12-AC dropping DHCP packets

Tue Apr 11, 2017 1:09 pm

Maybe use port mirroring to a laptop with wireshark. Also, you could look if DHCP snooping is enable on the netonix.

CITS
Member
 
Posts: 3
Joined: Thu Dec 22, 2016 11:15 am
Has thanked: 0 time
Been thanked: 0 time

Re: Help with WS-12-AC dropping DHCP packets

Wed Apr 12, 2017 4:56 am

Hi thanks for the reply, the switch is 250 miles away..... so could do with a remote solution.. what will dhcp snooping give me...? thought that would just none authenticated DHCP servers...

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Help with WS-12-AC dropping DHCP packets

Wed Apr 12, 2017 8:25 am

No, sorry there is no way to do a remote capture with the Netonix.

Could you post up your Ports Tab.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
mike99
Associate
Associate
 
Posts: 837
Joined: Tue Nov 25, 2014 10:53 am
Location: Quebec, Canada
Has thanked: 95 times
Been thanked: 245 times

Re: Help with WS-12-AC dropping DHCP packets

Wed Apr 12, 2017 10:18 am

If enable, it could block dhcp. That why writed you could look if it was enable.

User avatar
mike99
Associate
Associate
 
Posts: 837
Joined: Tue Nov 25, 2014 10:53 am
Location: Quebec, Canada
Has thanked: 95 times
Been thanked: 245 times

Re: Help with WS-12-AC dropping DHCP packets

Wed Apr 12, 2017 10:21 am

You could use port mirroring to a router that could analyse traffic (tcpdump, torch on a Tik, etc.) if you have a router on site.

CITS
Member
 
Posts: 3
Joined: Thu Dec 22, 2016 11:15 am
Has thanked: 0 time
Been thanked: 0 time

Re: Help with WS-12-AC dropping DHCP packets

Mon Apr 24, 2017 7:45 am

Sorry for the late reply.... i had to travel to the site. I ended up removing the Netonix switches from the network..... i still have the issue so i am ruling out my netonix switches. It would appear to be the Mimosa A5 and C5's.

Thank You for your responses.

Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 57 guests