Netonix voltage issues or a Mikrotik hoax ?

DOWNLOAD THE LATEST FIRMWARE HERE
User avatar
yahel
Member
 
Posts: 54
Joined: Wed May 27, 2015 12:07 am
Location: Berkeley, CA
Has thanked: 14 times
Been thanked: 11 times

Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 8:50 am

In 4 sites (of many), Mikrotik hEX (R2) POE-powered by Netonix are showing 19.6-19.8v (instead of ~24v).

Which is it?
1. Netonix really output too low voltage (status page shows ~24v).
2. Mikrotik is not measuring voltage correctly?
3. A cable issue? Corrosion on RJ45? (all cables are 1ft long, and pass cable test).
4. Other?

No problems, everything is working fine, other 24v devices are powered by the Netonix switches at these sites.
Just a new NMS tool that is showing the Mikrotik voltage reading got my attention to this....
Naturally, the sites are far, and hard to go and check the real voltage.
Ideas?
Yahel.
Last edited by yahel on Sat Apr 29, 2017 11:10 am, edited 2 times in total.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 8:56 am

Post up the Status TAB and the Device/Status TAB please
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
lligetfa
Associate
Associate
 
Posts: 1191
Joined: Sun Aug 03, 2014 12:12 pm
Location: Fort Frances Ont. Canada
Has thanked: 307 times
Been thanked: 381 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 9:01 am

What is the cable length? How many watts on the port?

Easy test is to put a banjo inline at the end of the cable to measure the voltage under load with a meter.

User avatar
yahel
Member
 
Posts: 54
Joined: Wed May 27, 2015 12:07 am
Location: Berkeley, CA
Has thanked: 14 times
Been thanked: 11 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 10:58 am

Screen Shot 2017-04-29 at 20.24.56.png

Screen Shot 2017-04-29 at 20.23.08.png


Port 11 is the where the Tik gets powered. ~2.5W load.
Cable length is 1 feet.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 11:17 am

Well from what your showing me I would say the MT reading is incorrect as Port 11 is only drawing 2.2 watts.

So my bet is MT is WRONG?

But you NEED to upgrade that firmware sometime soon.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 11:19 am

No the Netonix readings are fairly accurate, obviously since we do not calibrate the sensors there is a +/- variance but less than 1V.

We are considering adding a calibration routine at some point in the future especially for the DC input value on DSC switches.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

User avatar
yahel
Member
 
Posts: 54
Joined: Wed May 27, 2015 12:07 am
Location: Berkeley, CA
Has thanked: 14 times
Been thanked: 11 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 11:28 am

Bad Tik reading was my first bet... But on 4 different routers (and 4 different Netonix switches, at 4 different sites)?
All draw the same ~2.5W and all are fed with a 1 feet long cable...
Okay -+1v inaccuracy on the Netonix and -+1v inaccuracy on the Tik - still does not account for ~5v difference...

At some point we'll get to measure the real voltage (calls for downtime, and a truck-roll), and I'll report back...
For now I'll just have our NMS ignore this...

Yes - I'll upgrade the firmware at some point (and at many other switches), but it just works, so not in a hurry to "fix it"...

Thanks,

Yahel.

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Sat Apr 29, 2017 11:58 am

I do not see why you need down time if your careful.

All ports on the 12 port switch are fed from the same 24V power supply on the board so simply cut the end off a small jumper and strip the brown wire and the blue wire and make sure no wires touch and simply plug cable into an empty port and turn 24V on for that port and measure with a meter. - SIMPLE

AS I SAID THOUGH BE CAREFUL THAT NO WIRES TOUCH - NONE OF THEM.

As I said has to be the MT since all ports would be the same voltage that us 24V or 24VH
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

Patagoche
Member
 
Posts: 12
Joined: Tue Mar 08, 2016 6:47 pm
Has thanked: 2 times
Been thanked: 2 times

Re: Netonix voltage issues or a Mikrotik hoax ?

Tue May 16, 2017 11:21 am

I've been getting bad Mikrotik voltage readings on their RB750UP and all models supporting POE Input since the dawn of time. I've also tested POE output Voltages on mikrotik devices and there is a -1,5V difference between Input and Output Voltages. That's no good, specially on solar powered sites.
Really netonix saved my a** when they introduced their DC models.

Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 70 guests