New WS-6-Mini Owner Needs Help
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sirhc - Employee
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- Location: Lancaster, PA
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Re: New WS-6-Mini Owner Needs Help
Do you have TeamViewer on your laptop that I could call you and Team view in to your laptop?
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Re: New WS-6-Mini Owner Needs Help
yes...
Please hold on as I have my IT guy in Washington on the phone with me; we are getting a different laptop for testing.
FYI, I had trouble last night changing the IP with this laptop as such I had to make it DHCP and then change it back to static using a desktop. all of the NIC setting are correct but let me confirm not a secondary issue.
Please give me 10 minutes or so.
"Thank You"
Please hold on as I have my IT guy in Washington on the phone with me; we are getting a different laptop for testing.
FYI, I had trouble last night changing the IP with this laptop as such I had to make it DHCP and then change it back to static using a desktop. all of the NIC setting are correct but let me confirm not a secondary issue.
Please give me 10 minutes or so.
"Thank You"
Re: New WS-6-Mini Owner Needs Help
Alright I am back...
Any chance that we can have a 5 minute conversation?
Any chance that we can have a 5 minute conversation?
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sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: New WS-6-Mini Owner Needs Help
Shadowman wrote:Alright I am back...
Any chance that we can have a 5 minute conversation?
Call me I will be in the office for a little bit then headed home which I can work from home but will not be home and then eat and then able to help you until 8PM EST
sending you my cell phone in a PM
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Re: New WS-6-Mini Owner Needs Help
"Thank You"
I need to close this thread after eating a bit of humble pie.
Upon receiving the WISP-6_Mini I presented a laundry list of questions and concerns having no experience with the product nor managed switches.
In the end the WISP-6-Mini is and "was" operating as designed however, the laptop being used to originally configure and test is has a failing NIC.
It was only after several hours of trying this and that over and over that I opted to grab a different laptop and low and behold the switch "immediately" performed with no issues.
I want to thank all for your assistance and Chris for his very personal support, assistance, and understanding of the process that I went though and that he endured.
Thank you creating a cool and unique product; keep up the great job.
Shadowman
I need to close this thread after eating a bit of humble pie.
Upon receiving the WISP-6_Mini I presented a laundry list of questions and concerns having no experience with the product nor managed switches.
In the end the WISP-6-Mini is and "was" operating as designed however, the laptop being used to originally configure and test is has a failing NIC.
It was only after several hours of trying this and that over and over that I opted to grab a different laptop and low and behold the switch "immediately" performed with no issues.
I want to thank all for your assistance and Chris for his very personal support, assistance, and understanding of the process that I went though and that he endured.
Thank you creating a cool and unique product; keep up the great job.
Shadowman
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