Hey I have a WS-8-150-AC (3-8-2017) Firmware 1.4.7 rc 18
We put it in the enclosure and turned it on to program
I programmed it Then unplugged it to connect
the equip ethernet and repowered at the tower site
the switch came up and powers all devices but
it just bounces from link to no link on the data
I unplugged all devices and repowered
I can not set static to get into the switch (no data link)
This is strange and has never happened before any ideas?
Hard reset makes no difference???
Thanks
Mitch
How do we RMA a failure?
- penypinch
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sirhc - Employee
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Re: How do we RMA a failure?
At the top of each forum there are announcements and below them are sticky posts, all of them are important posts to read.
This is the RMA announcement post: viewtopic.php?f=6&t=1259#p9343
The footer of our web page also has links to special posts:
This is the RMA announcement post: viewtopic.php?f=6&t=1259#p9343
The footer of our web page also has links to special posts:
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- penypinch
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Re: How do we RMA a failure?
Thanks
So no suggestions??
Mitch
So no suggestions??
Mitch
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sirhc - Employee
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Re: How do we RMA a failure?
I would bench test the unit first, learn how here: viewtopic.php?f=6&t=2780#p19221
You may have bad end, bad cable, or bad device.
You may have bad end, bad cable, or bad device.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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- penypinch
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Re: How do we RMA a failure?
OK powered it up on the bench.
Still no link to laptop (tried 4 diff patch cables)
all cable type "B" termination
all cables 10 foot length
Then plugged in a UBNT radio it powered up
but no data link.
Any more suggestions?
Thanks
Still no link to laptop (tried 4 diff patch cables)
all cable type "B" termination
all cables 10 foot length
Then plugged in a UBNT radio it powered up
but no data link.
Any more suggestions?
Thanks
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: How do we RMA a failure?
RMA it
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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