Hi,
I just received a new WS-26-400-AC and while attaching the rack mount kit I discovered that when the switch was built the cover was not put on correctly (see attached). I could certainly correct this myself with a screwdriver, but unfortunately it will rip the warranty tag which will cause me problems should I have HW issues with the switch. Any way we can resolve this short of returning the switch?
Thanks,
Jack Westbrooks
RuralReach.com
New switch assembled improperly
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ruralreach - Member
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New switch assembled improperly
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sirhc - Employee
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Re: New switch assembled improperly
Post up a picture of the serial/MAC label then go ahead and fix it.
In the event you ever need to RMA it the reference this post.
Sorry for the issue.
In the event you ever need to RMA it the reference this post.
Sorry for the issue.
Support is handled on the Forums not in Emails and PMs.
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Before you ask a question use the Search function to see it has been answered before.
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To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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