Damaged Switch Sent...What to do

[Patriots15]

We received this switch today and when I unboxed I noticed that the top portion of SFP cage was tucked behind frame. We didn't want to mess with it by bending it back , and wanted to get your views on what we should do. Let us know your thoughts..

[Julian]

We don't fix switches for New England fans, sorry.

I kid, I kid - RMA procedure is here: http://forum.netonix.com/viewtopic.php? ... =30#p20516

Again, really sorry about that. Those responsible have been addressed, and corrective action is being taken.