Trying to log into a WS-12-250-DC the login page loads, but after presenting credentials, the following page will start to load, but never finish. I only get a blank white page, and the page refreshes itself every 10 seconds or so for as long as I leave it open. I've tried restarting the http server via SSH as well as power cycling the device, but there is no change. The issue occurs on both HTTP and HTTPS as well as on multiple browsers and computers. Attempting to login with incorrect credentials, the page will provide the expected incorrect username/password error.
Is there anything I can try to get the web interface to load properly?
Web UI login stuck in loop
- collind
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Re: Web UI login stuck in loop
hi! I have the same problem. If you have any response, please contact me. Thanks!
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sirhc - Employee
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Re: Web UI login stuck in loop
Try a differnt browser and or computer
If that shows no love then:
Login to the console
type "sh status" press [Enter]
Take a screen grab and post here.
If that shows no love then:
Login to the console
type "sh status" press [Enter]
Take a screen grab and post here.
Support is handled on the Forums not in Emails and PMs.
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Re: Web UI login stuck in loop
Hello
Having the same problem
Here is the status
XXX Netonix # sh status
System
------
Current Time: 06/09/2018 09:35:46
Uptime: 60728.281250 seconds
CPU Usage: 100%
Memory Usage: 42.38 MB
MAC Address: ec:13:b2:dX:XX:XX
IP Address: XX.XX.XX.XX
IPv6 Address: fe80::ee13:b2ff:fed1:6740
Firmware Version: 1.4.8
Model: WS-8-150-AC
Board Rev: F
Power
-----
Board 48V: 50.5 V
Board 24V: 23.9 V
Board 3V: 3.3 V
Thermal
-------
Board Temp: 40 C
CPU Temp: 61 C
PHY Temp: 61 C
Cooling
-------
Fan 1 Speed: 2700 RPM
XXXX Netonix #
Having the same problem
Here is the status
XXX Netonix # sh status
System
------
Current Time: 06/09/2018 09:35:46
Uptime: 60728.281250 seconds
CPU Usage: 100%
Memory Usage: 42.38 MB
MAC Address: ec:13:b2:dX:XX:XX
IP Address: XX.XX.XX.XX
IPv6 Address: fe80::ee13:b2ff:fed1:6740
Firmware Version: 1.4.8
Model: WS-8-150-AC
Board Rev: F
Power
-----
Board 48V: 50.5 V
Board 24V: 23.9 V
Board 3V: 3.3 V
Thermal
-------
Board Temp: 40 C
CPU Temp: 61 C
PHY Temp: 61 C
Cooling
-------
Fan 1 Speed: 2700 RPM
XXXX Netonix #
-
sirhc - Employee
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Re: Web UI login stuck in loop
Try a differnt browser and or computer
Reboot the switch
If that fails factory default the switch using the power on factory default by holding in the default button while powering up
Your running a 1 year+ old firmware that has security holes, hope this switch is not accessible to the web? - UPGRADE to v1.5.0
You can also check the config in the CLI to make sure the web service is running.
Reboot the switch
If that fails factory default the switch using the power on factory default by holding in the default button while powering up
Your running a 1 year+ old firmware that has security holes, hope this switch is not accessible to the web? - UPGRADE to v1.5.0
You can also check the config in the CLI to make sure the web service is running.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Re: Web UI login stuck in loop
How can I see if there is a loop from the CLI?
Will be possible to upgrade the SW from CLI?
Thank you
Will be possible to upgrade the SW from CLI?
Thank you
-
sirhc - Employee
- Posts: 7416
- Joined: Tue Apr 08, 2014 3:48 pm
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Re: Web UI login stuck in loop
leisser wrote:How can I see if there is a loop from the CLI?
Will be possible to upgrade the SW from CLI?
Thank you
The CLI/Console provides in line help
Simply press ? and then [Enter] for a list of commands available at that point
Yes you can do a firmware upgrade via CLI with an FTP sever/service
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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