Wattage and Current Way Too High on WS-12-250-DC

DOWNLOAD THE LATEST FIRMWARE HERE
wirelessblue
Member
 
Posts: 34
Joined: Wed Apr 22, 2015 5:50 pm
Has thanked: 9 times
Been thanked: 1 time

Wattage and Current Way Too High on WS-12-250-DC

Mon Jan 21, 2019 10:58 pm

I'm guessing this must be a damaged switch but wanted to ask anyway. I have a WS-12-250-DC running 1.5.1rc11 earlier today and now 1.5.1rc12 later today. There was a lightning storm in our area of California that blew out PG&E power on the hilltop yesterday afternoon and led to running my two Optima Blue Top D31M batteries down to 11.18V each before it was restored. When I was able to restore remote access to the WS-12-250-DC this afternoon, it shows power values way out of normal range. The switch showed 24.7 V input and 14 A earlier with an AF-24HD (which is also acting strange), three Rocket 5AC, and an AF-5X powered by the switch. I measured the power draw with a meter and it showed three amps max at about 24.7 V. The values in the screenshots are way off. Any ideas?

Screen Shot 2019-01-21 at 6.49.31 PM.png


Screen Shot 2019-01-21 at 6.52.51 PM.png

wirelessblue
Member
 
Posts: 34
Joined: Wed Apr 22, 2015 5:50 pm
Has thanked: 9 times
Been thanked: 1 time

Re: Wattage and Current Way Too High on WS-12-250-DC

Wed Jan 23, 2019 3:26 pm

Any thoughts?

User avatar
sirhc
Employee
Employee
 
Posts: 7416
Joined: Tue Apr 08, 2014 3:48 pm
Location: Lancaster, PA
Has thanked: 1608 times
Been thanked: 1325 times

Re: Wattage and Current Way Too High on WS-12-250-DC

Wed Jan 23, 2019 4:23 pm

Yes, you have damaged current sensors most commonly caused by ground current.

You will need to RMA the unit for repair.

BOND your electrical service ground rods with tower ground rods if all possible and add NEW electrical service ground rods to existing rods or it will happen again.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.

wirelessblue
Member
 
Posts: 34
Joined: Wed Apr 22, 2015 5:50 pm
Has thanked: 9 times
Been thanked: 1 time

Re: Wattage and Current Way Too High on WS-12-250-DC

Wed Jan 23, 2019 4:36 pm

Understood. Thank you.

Return to Hardware and software issues

Who is online

Users browsing this forum: No registered users and 26 guests