What to do with switches that don't fully boot?

[isaacu]

What is the best course of action for trying one last time to recover a switch that won't completely boot? Ive done the firmware recovery and while it appeared successful rebooting just results in full fan speed and console ends with "switch: 'Luton26' board detected"

BUG: soft lockup - CPU#0 stuck for 61s! [events/0:5]
Modules linked in: vtss_port(P) vtss_ioctl(P) vtss_core(P)
Cpu 0
$ 0 : 00000000 00000000 c2418ef0 00000000
$ 4 : 87000000 00000001 87c2ff18 c24477e0
$ 8 : 00000001 ffffffff c106a0f8 00000000
$12 : 00000000 00000000 00000000 00000000
$16 : 00000001 87c2ff18 00000000 00000000
$20 : c2444da8 c244eb74 87c2fed4 00000000
$24 : 00000000 c23d0b84
$28 : 87c2e000 87c2fec0 00000000 c24192ec
Hi : 00000032
Lo : 1067a916
epc : c2418ef0 vtss_phy_csr_wr+0x194/0x4f0 [vtss_core] Tainted: P
ra : c24192ec vtss_phy_event_poll+0xa0/0x1c24 [vtss_core]
Status: 11008403 KERNEL EXL IE
Cause : 40808000
PrId : 02019654 (MIPS 24K)
nf_conntrack version 0.5.0 (2048 buckets, 8192 max)
i2c /dev entries driver
i2c_vcoreiii i2c_vcoreiii: i2c bus driver on IRQ 19

I guess it's send in for repair time?
Any help would be appreciated.

[Stephen]

It may need to be RMA'd but first try performing a hard default of the switch.

[isaacu]

I did a hard reset.
Switch now lands on "i2c_vcoreiii i2c_vcoreiii: i2c bus driver on IRQ 19" indefinitely...

[isaacu]

RMA sent