Good day, we placed an order for new PCB's on the 11th of Dec 2019. To date we have not heard anything from your company.
Please check order - 145007566
Order for PCB's
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sirhc - Employee
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Re: Order for PCB's
Did you follow the instructions?
CLICK IMAGE BELOW TO VIEW PICTURE FULL SIZE
We would overlook not having permission as this is an international order.
BUT sending you boards that are not programmed are useless to you.
We need the MAC address of the unit the board is to replace.
Login in to the web store and place the MAC addresses to be programmed for the board in the comments section which you should have done at checkout.
CLICK IMAGE BELOW TO VIEW PICTURE FULL SIZE
We would overlook not having permission as this is an international order.
BUT sending you boards that are not programmed are useless to you.
We need the MAC address of the unit the board is to replace.
Login in to the web store and place the MAC addresses to be programmed for the board in the comments section which you should have done at checkout.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Re: Order for PCB's
Where does it say "Please use the comment section to list the replacement mac addresses?" You know what Chris with that attitude I will just take my business elsewhere, please give me a full refund ASAP. Nobody from Netonix attempted to make any contact with me saying that I missed the comment section which is how I would'v treated one of my customers. One full month later and all you can say is that I didn't follow your vague instructions.
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sirhc - Employee
- Posts: 7420
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1609 times
- Been thanked: 1326 times
Re: Order for PCB's
Order canceled and card refunded. It may take several days for funds to hit your account
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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