WS-12-250-DC --> 24v & 3v out of range

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drbofms
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WS-12-250-DC --> 24v & 3v out of range

Mon May 10, 2021 3:01 pm

This is a unit that I have had brand new in the box on the shelf as a spare. I got it out a few weeks ago to use it and even after upgrading the firmware to the latest, I'm getting an out of range error on the 24v & 3v boards; even with only 2 devices plugged in and neither of which have POE enabled. I checked the MAC and it's saying that it's out of warranty.
Please advise.
Attachments
05-10-2021a_Sgate-sign-netonix-mac-check.jpg
Mac address check on Netonix site
04-23-2021a_Sgate-sign-netonix-03.jpg
Log
04-23-2021a_Sgate-sign-netonix-02.jpg
Device power
04-23-2021a_Sgate-sign-netonix-01.jpg
Device Status

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