WS3-14-600-AC arrived yesterday, can't log in
- michaeln416
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Re: WS3-14-600-AC arrived yesterday, can't log in
How do I get an update on my RMA? I've not heard anything in a month. I sign into the RMA portal but only see my original notes.
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sirhc - Employee
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Re: WS3-14-600-AC arrived yesterday, can't log in
What is your RMA #
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- michaeln416
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Re: WS3-14-600-AC arrived yesterday, can't log in
sirhc wrote:What is your RMA #
Yes. It is 20210056. Can we discuss this further over email or phone?
- michaeln416
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sirhc - Employee
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Re: WS3-14-600-AC arrived yesterday, can't log in
I will check with Ian tomorrow and let you know.
Support is handled on the Forums not in Emails and PMs.
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To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
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sirhc - Employee
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Re: WS3-14-600-AC arrived yesterday, can't log in
We were holding all WS3 units as there was some issues with the boards (firmware) that needed worked out.
Ian will upgrade the firmware and ship out today.
You will be able to login to the RMA portal and get your tracking # by end of today.
Ian will upgrade the firmware and ship out today.
You will be able to login to the RMA portal and get your tracking # by end of today.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
- michaeln416
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Re: WS3-14-600-AC arrived yesterday, can't log in
sirhc wrote:You will be able to login to the RMA portal and get your tracking # by end of today.
Thank you!
It arrived the other day. I'm looking forward to getting this setup.
Re: WS3-14-600-AC arrived yesterday, can't log in
Please note that the switch mentioned here: viewtopic.php?f=17&t=7045&p=35127&hilit=WS3#p35127 is the same switch being troubleshot in this thread.
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