SSL errors with latest Chrome

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jjonsson
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 4:56 am

whero wrote:Just don't update Firefox or Edge (Yes, even Edge Version 98.0.1108.43 is unhappy)!


Brilliant, all browsers are updated. Who runs old software, especially browsers ????

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jjonsson
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 4:58 am

sirhc wrote:Some of the things we are working on:

When do we expect to have new firmware: "hopefully" this month (February)


Simply not good enough :oops:

We need a fix for the browser error immediately.....

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dcshobby
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 2:24 pm

I've now tried Chrome, Edge, and Firefox and all 3 are blocking access to our Netonix switches.

What can we do to login to our switches? We update browsers all the time so we have no computers left that can access our switches. I know a firmware upgrade is coming but we can't update them if we don't have GUI access.

What do we do???

dselectrical
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 2:28 pm

Hi All,
Just in case it helps, the old internet explorer works fine if you still have it. (i dont think this gets updated now)
I got a bit of a fright this morning when I could no longer log into over 200 Netonix switches on my network!
On what is otherwise a perfect industrial product (in my opinion) that has served me well for over 5 years I really hope February is achievable for the Firmware, I do feel a bit let down here, surely this has not been a surprise for Netonix, its not my thing but if I was making software I would keep my eyes peeled for things that will cause my customers hassle.
I also have sold around 70 of these devices as part of my CCTV solutions, does anyone know if it is possible to access the switches when all Browsers are updated? it could be years before we need to return to these sites how would we access them in the future, can the Firmware be done over Console?
Excuse my ignorance but never needed to use anything other than the Browser.
Any input would be appreciated.

Not an experienced forum user, no idea if I am doing right or wrong, best intentions only.
Regards
Dave

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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 5:29 pm

We are now seeing this.

I had a field tech log in with the mobile phone browser to "Enable HTTP" and this gave us access remotely.

Anyone able to get into Netonix devices with any browser on a Windows PC when "Enable HTTP" is not checked?

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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 6:36 pm

Why are we having these issues please Netonix?
Seriously this should have been fixed along time ago..

We have all put up with slow/no production.
Changing RMA guidelines.

and now I cant log onto the switches with any browser that was upgraded this decade?

Cmon guys.

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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 6:41 pm

This issue also came up in my network where I have probably 200 Netonix switches. I am hoping they get this issue straightened out sooner rather than later as it is a big issue for me.
Gilbert T. Gutierrez, Jr.
Phoenix Internet

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Dave
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 10:13 pm

it is priority for our developers.

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dcshobby
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Re: SSL errors with latest Chrome

Thu Feb 10, 2022 10:38 pm

Dave wrote:it is priority for our developers.


Please make this #1 priority and treat it as a bug fix, not a new feature. Don't add anything new besides updating TLS to allow us to login with modern web browsers.

If you add too many features that have bugs, the new firmware won't be stable enough so please minimize the work to ONLY allowing us to log back in. Thank you

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scracha
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Re: SSL errors with latest Chrome

Fri Feb 11, 2022 2:55 am

Yes, please fix ASAP. Having to fire up Internet Explorer just for Netonix gear is a pain. Thanks

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