How would one obtain a WS-26-RB or repair a WS-26-400-AC?

backtick
Member
 
Posts: 11
Joined: Tue Dec 11, 2018 7:13 pm
Has thanked: 1 time
Been thanked: 1 time

How would one obtain a WS-26-RB or repair a WS-26-400-AC?

Sun May 07, 2023 1:06 pm

am inquiring how to go about repairs on this WS-26-400-AC. I have 6 ports which will not push power, some that won't do 1G and a port that is completely fubar. Long story short our "insulated" electric wires came down in a storm, hit the wiring bundles and some ingress AC made it to a few ports. Understanding there is supply issues and this is a low priority, I'm not in a hurry but would like to hear your next steps. Thanks

User avatar
lligetfa
Associate
Associate
 
Posts: 1191
Joined: Sun Aug 03, 2014 12:12 pm
Location: Fort Frances Ont. Canada
Has thanked: 307 times
Been thanked: 381 times

Re: How would one obtain a WS-26-RB or repair a WS-26-400-AC

Sun May 07, 2023 1:55 pm

If the switch is still within the warranty period, you an RMA it to Netonix. If it is not, then consider Repairs@isptechnology.ca
I don't know the situation with stock of replacement boards.

thomas
Member
 
Posts: 41
Joined: Fri Jan 14, 2022 1:46 pm
Has thanked: 1 time
Been thanked: 4 times

Re: How would one obtain a WS-26-RB or repair a WS-26-400-AC

Mon May 08, 2023 5:06 pm

repair on those is $330, puts the switch under a 2 year warranty (covered by me, not netonix), and typically gets fixed within 2-4 weeks of arriving

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 46 guests